Faucets & Enhacement Accessories
Flosens warrants that all faucets purchased are coming with drip free warranty. That implies, Flosens, in case of any malfunction of part down the road, will supply spare parts that are responsible for make dripping of faucet. Flosens will cover for limited life time (20 years) warranty under certain conditions*.
* To avoid abuse of warranty use , Flosens have certain limitations, please feel free to call for more details or read further following details.
Flosens warrants its faucets will be free of defects in leakproof during normal residential use for five years from the date the product is purchased. Flosens will take care of any leak that is in capacity to be fixed. Flosens warrants part that is causing leak will be provided at no cost. Flosens is not responsible for any normal wear tear or any physical body surface. Its customer responsibility to maintain physical body by regular cleaning and avoid longer contact of acidic fruits or cleaning materials. This warranty applies only to faucets installed in Canada. Sensor Faucet system comes with 1 year of warranty rest all accessories are coming limited 2 year of warranty.
If a defect is clearly visible, Flosens will, at its discrete decision, provide a brand new replacement or part or make appropriate adjustment after inspecting product’s status. Flosens hardware has right to finish this process based on other priorities and business activities. Damage caused by accident, misuse or mishandling is not covered by this warranty. Improper care and cleaning will void the warranty. Original sales receipt must be provided to Flosens hardware with all warranty claims. Flosens is not responsible for labor charges, installation, or other indirect costs i.e. damage to property, furniture or human injury or loss. In no event will the liability of Flosens hardware exceeds the purchase price of the faucet.
Please be sure to provide all relevant information regarding your claim, including a complete description of the problem, the product, model number, the date the product was purchased, from whom the product was purchased and the installation date. Also include your original invoice. For other information or to obtain the name and address of the service and repair facility nearest you, write email at warranty@flosens.ca or by calling 1-(866) 999-6899 from within Canada or visit www.flosens.the-web.site for more details.
Note: Complement accessories ( not part of function of faucet) i.e. soap dispensers , deck plates are out of warranty scope.
Kitchen Sinks
Flosens warrants its sinks will be free of defects in material and workmanship during normal residential use for five years from the date the product is purchased. This warranty applies only to sinks installed in Canada.
If a defect is clearly visible, Flosens will, at its discrete decision, provide a brand new replacement or part or make appropriate adjustment after inspecting product’s status. Flosens hardware has right to finish this process based on other priorities and business activities. Damage caused by accident, misuse or mishandling is not covered by this warranty. Improper care and cleaning will void the warranty (But Justified reasons would not be neglected). Original sales receipt must be provided to Flosens hardware with all warranty claims. Flosens is not responsible for labor charges, installation, or other indirect costs i.e. damage to property, furniture or human injury or loss. In no event will the liability of Flosens exceeds the purchase price of the sink.
Please ensure to provide all relevant information regarding your claim, including a complete description of the problem, the product, model number, the date the product was purchased, from whom the product was purchased and the installation date. Also include your original invoice. For other information or to obtain the name and address of the service and repair facility nearest you, write email at warranty@flosens.ca or by calling 1-(866) 999-6899 from within Canada or visit www.flosens.the-web.site for more details.
Water softener & water filter
Flosens warrants water softener and water filters with free of defects in material and workmanship during normal residential use for seven years to lifetime (depend on model purchased) from the date the product is installed. This warranty applies only to water softener or water filter installed in Canada. If a manufacturing defect is clearly visible , Flosens will, at its discrete decision, provide a brand new replacement or part or make appropriate adjustment after inspecting product’s status. Flosens hardware has right to finish this process based on other priorities and business activities. Damage caused by accident, misuse, or abuse is not covered by this warranty. Improper care and maintenance will void the warranty. Original sales receipt (or purchase order email) must be provided to Flosens hardware with all warranty claims. Flosens is not responsible for labor charges, installation, or other indirect costs i.e. damage to property, furniture or human injury or loss. In no event will the liability of Flosens hardware exceeds the purchase price of the water softener.
Please be sure to provide all relevant information regarding your claim, including a complete description of the problem, the product, model number, the date the product was purchased, from whom the product was purchased and the installation date. Also include your original invoice. For other information or to obtain the name and address of the service and repair facility nearest you, write email at warranty@flosens.ca or by calling 1-(866) 999-6899 from within Canada or visit www.flosens.the-web.site for more details.
Shower Panel
Shower Panels are our pride product. We are providing life time warranty on our exclusive shower panels. Warranty covers all spare parts that are responsible for any kind of leak. Normal Wear Tear or dents are not covered. We also provide in house catridge replacement service for free. Hand sprayers , Shower Head, Hose all covered under warranty. Certain conditions apply*.
Conditions* :- This warranty applies to only original buyers of product
- Original Receipt is required.
- No warranty on open box, clearance or cash / as is deals
Shower Set
We are in process of developing new designs all time. Currently all shower sets are slightly customize in terms of parts and catridge that we inserted in our shower sets. All shower sets are covered for spare parts for 3 years of limited time period. But we are generous to provide parts in time period beyond 3 years. All parts can be picked up from our location all time. For any shipping, if part is small enough to go in document size letter , they will be shipped free but for larger parts shipping will be charged. Certain condition apply*.
Conditions* :- This warranty applies to only original buyers of product
- Original Receipt is required.
- No warranty on open box, clearance or cash / as is deals
